PRIVACY POLICY
We are committed to earning your trust and handling your data with care. This privacy policy explains how we collect, use, and protect the information you provide when using our services. We want you to feel confident about how we collect, use, and protect your data.
Data Controller
Eva Eidsheim Photography is the data controller responsible for the processing of personal data as described in this privacy policy. We take your privacy seriously and ensure that your personal information is handled by applicable laws and regulations. This policy applies to all services and products offered by Eva Eidsheim Photography.
Personal Data We Collect and Process
Depending on the information you provide, how you use our services, and the permissions you give us, we may collect and process the following categories of personal data:
- Basic Information: name, date of birth
- Contact Information: address, phone number, email address
- Account and Profile Information: settings, preferences
- Payment Information: transaction details, payment method
- Customer History and Engagement: order and delivery details, shopping cart activity, discount codes, loyalty program information
- Customer Activity: reading and interaction history from our app, website, or electronic communication we send, as well as technical information about your devices
- Cookies: We use cookies to improve your experience on our website. Cookies are small text files stored on your device when you visit our site. They help us understand how you use our website, so we can tailor content and functionality to your needs. Cookies are also used to gather anonymous statistics that help us improve our services. You can manage your cookie settings and read more about how we use cookies in our Cookie Policy.
The purpose of collecting this information is to provide a better and more personalized user experience, as well as to improve our services and products based on your history and engagement.
How We Use Personal Data
Website Functionality
We use data to tailor the website technically so that it functions optimally. This includes ensuring compatibility with various devices and browsers and improving user experience based on how visitors interact with the site.
Service Delivery / Contract Fulfillment
We use your data to fulfill our agreements with you. This includes processing information when you order a product or service. The legal basis is the necessity to fulfill a contract with you.
Customer Relationship Management
We use your data to manage our customer relationships with you, such as customer service, complaint handling, and issue resolution. The legal basis is the necessity to fulfill a contract with you.
Analysis, Business Development, and Service Improvement
We continually work to develop and improve our services and products, which involves analyzing personal data such as customer activity, history, and account information. The legal basis is our legitimate interest.
Personalized User Experience
We customize your experience and communication based on your relationship with us, using personal data. The legal basis is our legitimate interest.
Sales and Marketing
We use personal data to market and sell our products and services, for example by sending you emails. The legal basis is our legitimate interest in promoting our offerings. You can opt out of parts of this processing by, for example, unsubscribing from emails. We may also ask for your consent to use your data for profiling to make our marketing more relevant to you.
System Monitoring and Troubleshooting
We monitor our systems for errors and issues, which may involve storing and processing personal data. The legal basis is our legitimate interest.
Security, Fraud Detection, and Crime Prevention
We process data to protect users and ourselves from fraud, misuse, and criminal activities. The legal basis is our legitimate interest.
Compliance with Legal Obligations
In some cases, we are required to process data due to legal obligations. For example, sales data must be retained for accounting purposes. The legal basis is compliance with a legal obligation.
Your Rights
If you wish to exercise your rights, please get in touch with us at info@evaeidsheimphotography.com.
Right to Access
You may request a copy of all personal data we process about you.
Right to Rectification
You may ask us to correct or complete any inaccurate or misleading information.
Right to Erasure
You may request that we delete your data without undue delay. Note, however, that we are required to retain certain information due to legal obligations (e.g., accounting rules).
Right to Restrict Processing
In some cases, you can ask us to restrict the processing of your data by managing your consent or preferences.
Right to Object
If we process your data based on a legitimate interest, you may object to such processing.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format. Contact us via the email above for this.
Right to Complain
If you believe we are not complying with the applicable data protection laws, please let us know. You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet).